Helping nations with long-standing challenges.
Driving cost savings and increasing revenues.
Enhancing shareholder value.
Building strong relationships.
We have advised executives from many of the world’s leading corporations—across a broad range of industries. Our team of influence and contract negotiation consultants has also advised government leaders from some of the world’s largest nations on deals worth billions of dollars, achieved maximum value for entrepreneurs selling their businesses, mediated aboriginal rights deals, guided boards and their founders to operate more effectively, and supported high-profile couples and families in conflict. In total, through our negotiation advice and training engagements, we have worked with individuals and groups from more than one hundred countries spanning six continents.
The sensitive and confidential nature of our work dictates that most of NAI’s clients can never be named publicly. A representative list of clients whose names we can share by industry is available upon request.
Below are two examples of client advisory engagements that highlight the benefits of “integrated negotiation”—a strategic approach to influence first identified and labeled by NAI’s founder Peter Johnston—whereby we enhance client results by tightly weaving together their core operating activities (production or marketing, for example) with their negotiation activities:
We worked with a large multinational in Europe as it looked to outsource highly sensitive operations. Our contract negotiation consultants started by assessing the precise status of its in-house operations, and through our research discovered that current costs were actually less than assumed and could be negotiated even lower. With the status quo more attractive than initially expected, our client gained considerable leverage with external parties as we explored outsourcing options. We guided them carefully through the critical early days of these talks to ensure a successful outcome.
We received a call from a small company whose biggest customer had just announced that it was walking away to a competitor, taking 90% of this company’s sales with it. We advised our new client on strategic and tactical steps to be pursued immediately, both at the table and away from the table. Once we understood the decision-making structure inside its giant customer, our contract negotiation consultants led this client through discussions with key players there, re-establishing important relationships, while weakening those trying to push our client out. Within two months, instead of walking away, the giant buyer agreed to expand its relationship significantly. We continued to work with this client on expanding its client base through new marketing initiatives so it would no longer be at the mercy of one or two big customers in its negotiations. We also thoroughly reviewed the details of its customer retention strategies and all of its contracts to make it harder for clients of any size to walk away again.
What follows are other examples of NAI client engagements from around the globe—categorized by client type—where NAI acted as influence and contract negotiation consultants, executed tailored training, or delivered keynote addresses. Multiple examples are listed under each client category, along with client feedback.
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